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COVID 19: Information for students self-isolating

By sophiebk 10 Mar 2022

The legal requirement to self-isolate following a positive COVID test has been removed in the UK, however the University ask that we continue to take personal responsibility to keep our community and campus safe. If you do test positive for COVID-19 while living in Halls, rest assured that there is support available.

Click here to read the latest self-isolation guidance following a positive COVID-19 result.

Testing positive for COVID-19 and living in Halls...

Deliveries and mail:

If you have COVID-19 or are experiencing symptoms, we ask that you do not attend reception in line with the University's guidance. If you have been advised to stay at home following a positive COVID-19 result, your Hall reception team can bring essential post and deliveries to you e.g. medicine.


Cleaning will not be provided if you enter a period of self-isolation as a result of testing positive for COVID-19. It is important to make your Hall reception aware if you test positive for COVID-19 to keep yourself and the wider Halls community safe.


If you are self-isolating and low on food in your cupboards, contact your Hall reception to make them aware. Your Halls team may be able to provide you with some basic food items (subject to availability).

We recommend that you order shopping online to be delivered to your Hall. Your Hall reception team can arrange for the groceries to be taken to your flat. Alternatively you should also ask a friend or flatmate (who has not tested positive and is not displaying COVID-19 symptoms) to buy food for you. 


Cleaning services will not be provided if you test positive for COVID-19. It is important to make your Hall reception aware if you test positive for COVID-19 to keep yourself and the wider Halls community safe.

Visitors, households, and socialising in Halls:

If advised to self-isolate, this means you should not have visitors in your home, including friends and family. The only exception is for people who provide essential care.

It also means you should:

  • Not go to work, school or public places – work or study from home if you can
  • Not go on public transport or use taxis
  • Not go out to get food and medicine – order it online or by phone, or ask someone to bring it to your home
  • Not go out to exercise – exercise at home or in your garden, if you have one
  • Not use the communal laundry services – should you need to wash your clothes, contact your Hall reception to see if they can provide laundry detergent to hand wash your clothes in your room (subject to availability)

When accessing a PCR test at the test centre, please go straight to the test centre and home while avoiding contact with others wherever possible.

Support Available 

Your wellbeing during this time is our top priority and we want to assure you that there is support available in terms of wellbeing, food, medical supplies and washing/cleaning arrangements.

  • Your Hall Team are available 24/7, and are available to assist with any queries or requests you have. You can contact your Halls Team here.
  • Residential Advisers are on Duty Overnight, and contactable for any pastoral concerns you may have. The Duty Phone number can be found here. Your Residential Adviser will be in contact with you either via phone or via Teams/Zoom to check in and see how you are doing.
  • If you are feeling well and are looking for something to do whilst you are isolating in your room, check out Sport Liverpool’s online fitness classes. Also stay up to date with our Halls Life activity packs here. You can order an activity pack straight to your door and get stuck in from the comfort of your own room.
  • The Student Advice and Guidance Team have a range of support options available to you from Welfare Advice and Guidance and Counselling Sessions, to Money Advice. You can arrange to speak to a member of the team online. Find out more on what Student Support have to offer here. 



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